Teleperformance Canada was established in 1995. Since its inception, a team of professionals who are experts in customer relationship management has managed the company. All are directly involved in the success of our clients’ Call center offshore outsourcing programs Teleperformance Canada's call center offshore outsourcing network can become an essential part of your CRM strategy. They enable you to develop and deploy a distinctive quality of service while optimizing the economic model of your CRM approaches. One of the most debated issues to a call center services decision is to adopt what is named call center offshore outsourcing in the industry. It is vital to speak with your employees and customers before adopting this option — the savings made with call center offshore outsourcing may be offset by the negative reactions you may receive.
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